Orient Econotech Smart Airconditoner Mini-Review

As an AC, it does good enough.

As a “smart” air-conditioner, it doesn’t. Although publicly advertised to support remote controlling via wi-fi, it just doesn’t work out of the box. It probably needs some additional hardware, however that isn’t obvious in the first place. The AC comes with no documentation about making it work with wi-fi, nor does its smart application that can be downloaded from the Play Store. The salesmen do not know either, and the Orient help line offers no solution either.

Although I may be able to make it work eventually, I want to shout out loud that my first experience with Orient’s customer support is a very disappointing one.